We live by a set of core values that comprise the very fabric of our business. We strive to adhere to these values with every customer and partner interaction.
We’re in the business of helping companies provide world-class service and improve customer loyalty. We must walk the talk ourselves. If a customer needs help, we will do whatever it takes to ensure they get what they need. If this means connecting a debugger to their local environment, setting up a packet analyzer to review network traffic, or making a custom build in the middle of the night, we’ll do it.
We know that happy employees are dedicated and provide good service. By following our core values on a day-to-day basis, we have built a team that is motivated and eager about their mission.
From its inception, One-to-One Service.com has focused on leveraging the Internet to improve the customer interaction process. Our solutions are completely web-based with an emphasis on allowing people to use email extensively in their interactions and workflows.
We all learned this as kids but need to practice it as adults and business people. We know that when we treat customers right, they do the same for us.
Business is a series of promises. We only make promises we know we can keep, and we keep the promises we make.
You’ll be working with industry veterans that know how mission critical enterprise software is to your business.
One-to-One Service.com founder and CEO, has over 30 years of experience covering a broad range of industries and business functions. He's held nearly every position you can think of, ranging from public company CFO to marketing and communications management.
Adam has over 25 years of experience in a broad range of software development and technology roles. His technical skills have been finely tuned through his experience with organizations as diverse as Microsoft and several software game developers. Adam has a degree in computer science from the University of Illinois, one of the top five engineering schools in the United States.
A computer hobbiest from birth, Steve has been working with computers at the hardware and software level for over 20 years. He is responsible for the team that manages the cloud delivery of iService, and often works closely with on-premise clients during their installation process.
