There's an old saying within business development that time kills deals. High volume outbound email campaigns can generate a large increase in the number of inbound message, and in most cases this type of customer engagement is exactly what you want. But without the proper tools to respond to these inquiries your delay can risk losing valuable sales opportunities.
iService includes a powerful inbound email management platform that automatically categorizes, auto responds, and routes inquiries to the appropriate team member. With its powerful filtering, service level management, and monitoring features you can be sure that every inquiry is given the right priority and a timely response .