iService Feedback Makes It Easy to Listen To Your Customers

Posted on 5/11/2012 by Landlord Administrator in forms Best Practices feedback

It's important to listen to your customers, and now iService feedback makes it easy to capture their input on your support process. This new enhancement leverages the power of iService forms, interaction properties, and stock responses with variables to create a simple but effective feedback process. This article provides an overview of the feedback process, and explains how to configure it within your iService tenant. It assumes you have basic understanding of iService features and functionality.

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iService Forms Drives Product Direction

Posted on 9/9/2011 by Landlord Administrator in forms iservice scripting language customization

The iService forms interface is a relatively new component of iService that was introduced last year. We still struggle with calling this component “Forms”, because it is much more powerful than a traditional web form. In fact, it represents a significant part of the future product road map for iService.

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